Privacy Policy

Introduction

ShepherdWorks ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, phone number)
• Organization information
• Contact and calendar data you input into the platform
• Payment information (processed securely through our payment processors)
• Communications you send to us

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage
• Detect and prevent fraud and abuse

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us.

Third-Party Services

We use third-party services to help us operate our platform, including:

• Authentication services (Clerk)
• Payment processing (Stripe)
• Cloud infrastructure (AWS)
• Email delivery services
• SMS services (Twilio)

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Export your data

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@shepherdworks.io